Return Policy

Thank you for choosing CBDPlus. We strive to provide you with the best products/services possible. As part of our commitment to customer satisfaction, we have outlined our No Return and Refund Policy below:

This policy applies to all purchases made through CBDPlus website, mobile application, or any other platform where our products/services are offered.

No Returns

We do not accept returns for any products/services purchased from CBDPlus. Once a purchase is made, it is considered final and non-returnable.

Refunds

We do not offer refunds for any products/services unless otherwise stated explicitly at the time of purchase or required by law. All sales are final.

Exceptions

In rare circumstances, we may consider offering a refund or exchange if:

The product/service is defective or damaged upon receipt, and you notify us upon receipt of the product/service.
The product/service received is significantly different from what was advertised or described.
We are unable to deliver the product/service due to reasons beyond your control or ours.

Notification

To request a refund or exchange under the aforementioned exceptions, you must notify us via email at sales@cbdplus.club within the specified time frame, providing detailed information regarding the issue.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Evaluation

All refund or exchange requests will be evaluated on a case-by-case basis by our customer support team. We reserve the right to refuse a refund or exchange if we determine, at our sole discretion, that the request does not meet the criteria outlined in this policy.

Refund Process

If your refund request is approved, refunds will be issued using the same payment method used for the original purchase. Refunds may take up to [7 days] days to process and appear in your account, depending on the policies of your payment provider.

Modifications

CBDPlus reserves the right to modify or amend this No Return and Refund Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website or other platforms where our policies are accessible.

By making a purchase from CBDPlus, you acknowledge and agree to abide by the terms of this No Return and Refund Policy.

If you have any questions or concerns regarding this policy, please contact us at inquiries@cbdplus.club.

Thank you for your understanding and cooperation.

CBDPlus (PTY) Ltd